Which Packers and Movers in Mumbai Have the Best Customer Reviews?

 

Introduction

Moving homes or offices in Mumbai can be a stressful experience. From packing your delicate items to ensuring safe transportation through the city’s bustling streets, every step requires professional care and reliability. In a market full of relocation companies claiming to be the best, it becomes crucial to identify which packers and movers in Mumbai truly live up to their promises — particularly through authentic customer reviews.

Among the numerous names in the industry, one brand stands tall for its consistency, customer satisfaction, and proven record — Original Agarwal Packers and Movers – Bade Bhaiya | DRS Group.

With over 40 years of service, 2 million+ successful relocations, and recognition from both Limca Book of Records and World Book of Records (UK), Agarwal Packers and Movers continues to lead the relocation sector with transparency, innovation, and unmatched customer service.

In this detailed blog, we’ll explore what makes Agarwal Packers and Movers the most trusted name in Mumbai, understand the importance of customer reviews, and guide you on how to select movers with genuine credibility.

Why Customer Reviews Matter When Choosing Packers and Movers

Before diving into the companies, let’s understand why reviews and customer feedback are critical in your decision-making process.

1. Trust and Authenticity:
   In an industry where duplicate companies often operate under similar names, genuine reviews serve as a mirror of authenticity. They reflect real experiences from past customers and reveal how the company handles challenges.

2. Quality of Service:
   Reviews provide insights into punctuality, safety measures, communication, and professionalism — all vital aspects of a smooth relocation.

3. Problem Resolution:
   Even the best service providers can face challenges. What matters is how they resolve issues. Reading responses to reviews shows a company’s commitment to customer satisfaction.

4. Value for Money:
   Transparent pricing and hidden-cost-free experiences are frequently mentioned in positive customer feedback.

5. Peace of Mind:
   Knowing others have had stress-free moves helps you trust that you’re making the right choice.

The Original Agarwal Packers and Movers – Bade Bhaiya | DRS Group

A Legacy of Trust Since 1984

The Original Agarwal Packers and Movers, founded by Mr. Dayanand Agarwal (Bade Bhaiya), is one of India’s oldest and most reputed relocation brands. Under his visionary leadership, the company has set unmatched benchmarks in the logistics and shifting industry.

• Serving Since: 1984

• Founder: Mr. Dayanand Agarwal (Bade Bhaiya)

• Certification: ISO 9001:2015 Certified, IBA Approved

• Recognition: Limca Book of Records, World Book of Records (UK)

• Coverage: 1600+ Locations (Domestic & International)

• Customers Served: Over 20 Lakh (2 Million+) Happy Customers

• Fleet: 1200+ GPS Enabled Lockable Trucks

• Specialty: Double Home Carrier, Chapp Vans, Perfect Boxes, and Eco-friendly packing

Why Agarwal Packers and Movers Lead in Customer Reviews

1. Authentic and Transparent Services

The biggest reason for their consistent positive reviews is transparency. Customers repeatedly mention that the Original Agarwal Packers and Movers clearly explain every step — from packing material used to insurance coverage and final billing. There are no hidden charges and no false commitments.

2. Trained and Verified Staff

Agarwal Packers and Movers ensure that every staff member is background verified and professionally trained to handle goods with care. The team is known for being courteous, punctual, and responsive — qualities that customers consistently appreciate in reviews.

3. Advanced Infrastructure and Technology

• GPS-Enabled Lockable Trucks for real-time tracking

• Online Consignment Tracking for customers

• Customized Moving Vans like Double Home Carrier and Chapp Van

• Perfect Box and Perfect Crate technology for safe transport of electronics and fragile goods

These innovations have helped reduce damage rates drastically, earning them top ratings from Mumbai customers.

4. Safety-First Policy

Customer feedback often highlights how carefully Agarwal Packers and Movers handle high-value items such as glassware, furniture, electronics, and antiques. Every item is packed with multi-layer protection using foam sheets, cloth guards, corner guards, and customized crates.

5. Door-to-Door Coverage

Whether it’s a local move within Andheri, Navi Mumbai, or Thane, or a long-distance relocation from Mumbai to Delhi, Pune, or Bangalore — the company manages everything door-to-door without outsourcing any part of the process.

6. Free Pre-Move Survey

Agarwal Packers and Movers offer a free home survey, either online or in person, to assess the volume of goods and provide accurate quotations. This practice ensures pricing transparency and fair estimates — a major reason for strong customer trust.

7. Affordable & Value-Based Pricing

Compared to the market, their charges are competitive yet justified by the service quality, safety, and professionalism offered.

8. 24x7 Support & Tracking

Every consignment is tracked in real-time. The company’s customer care team is available round-the-clock to provide updates, assist with insurance claims, or handle queries — something reviewers often praise online.

What Mumbai Customers Say About Agarwal Packers and Movers

Let’s look at the sentiments shared by real customers across different platforms:

• Google Reviews (Mumbai Branch): 4.6 / 5 ⭐ average rating

• JustDial & Sulekha: Among the top-rated moving companies

• Social Media Mentions: Consistent praise for promptness, cleanliness, and delivery accuracy

Sample Review Excerpts:

“Agarwal Packers and Movers handled my relocation from Mumbai to Bangalore with utmost professionalism. All items arrived in perfect condition, and tracking updates were provided regularly. Highly recommended!” — Rohit P., Powai

“Their Chapp Van concept is amazing. Everything from packing to unpacking was seamless. Thank you Bade Bhaiya team!” — Sneha M., Borivali

“Genuine and transparent. The team came on time, packed quickly, and delivered on schedule. Best service in Mumbai!” — Sanjay T., Navi Mumbai

 How to Identify Genuine Agarwal Packers and Movers

Due to the brand’s popularity, several duplicate operators use similar names like “Agarwal Movers,” “Aggarwal Packers,” or “Agarwal Relocations.”

To ensure you’re dealing with the Original Agarwal Packers and Movers – Bade Bhaiya (DRS Group), always verify:

1. Official Website: https://www.agarwalpackers.in/

2. Registered Logo:

   • 

3. Customer Care Number: Only listed on official channels

4. GST & Registration Proofs: Always cross-check documents before payment

5. #BadeBhaiyaMatlab Campaign: A genuine identity initiative by the company to distinguish the original brand from copycats

Services Offered by Original Agarwal Packers and Movers in Mumbai

1. Household Shifting

Safe, efficient, and timely relocation with multi-layer protective packing and secure transportation.

2. Office & IT Equipment Relocation

Special handling for servers, desktop units, and sensitive office systems with dedicated transport solutions.

3. Vehicle Transportation

Cars and bikes are moved using custom-designed vehicle carriers with wheel-lock and hydraulic lift systems.

4. Warehouse & Storage Solutions

Temperature-controlled, pest-free storage spaces for short or long durations, ideal for temporary relocations.

5. International Relocation

Door-to-door global shifting services with 40+ international partners, including documentation and customs clearance.

6. Pet & Plant Relocation

Separate, ventilated vans for safe and comfortable transport of your furry friends and indoor plants.

Unique Innovations That Make Customers Love Agarwal Packers

1. Chapp Van

A specially designed vehicle that adapts to your volume of goods — compact, efficient, and cost-effective.

2. Perfect Box and Perfect Crate

Innovations that provide extra cushioning for fragile and electronic items.

3. Double Home Carrier

A patented innovation allowing two homes to be shipped in one truck — reducing costs and environmental impact.

4. A-Class Bags & Cloth Sheets

Reusable, eco-friendly packing materials that protect your clothes and furniture.

5. Online Tracking System

Each truck is GPS enabled, allowing you to track your goods in real-time.

How Agarwal Packers and Movers Maintain Their 5-Star Customer Reviews

1. Post-Move Feedback Calls: Customers receive follow-up calls to ensure satisfaction.

2. Damage Compensation Policy: If any item is damaged during transit, prompt compensation or replacement is offered as per insurance.

3. Transparent Billing: No hidden costs — everything is documented in advance.

4. Employee Training Programs: Regular workshops on packing techniques, customer service, and technology.

5. CSR & Sustainability: Use of recyclable materials and energy-efficient vehicles to promote green logistics.

Why Mumbai Residents Prefer Agarwal Packers and Movers

• 40+ Years of Unmatched Experience

• Highly Rated Across All Review Platforms

• Personalized Service Approach

• 24/7 Support Availability

• Zero Damage Promise

• Affordable Pricing & Discounts (Up to 20% off)

• International Standard Packing Quality

• Recognized by National and Global Authorities

Customer Support Channels

If you’re planning to move within or from Mumbai, you can easily connect with Original Agarwal Packers and Movers – Bade Bhaiya | DRS Group:

📞 Customer Care: 9300 300 300
🌐 Website: https://www.agarwalpackers.in/branch/mumbai.html
📧 Email: info@agarwalpackers.in
🏢 Mumbai Branches: Andheri, Navi Mumbai, Thane, Borivali, Malad, Chembur

Tips for Choosing Packers and Movers Based on Reviews

1. Check Google Business Profiles: Ensure the company name, logo, and contact info match official listings.

2. Read Negative Reviews Too: Understand how the company responds to criticism.

3. Compare Multiple Platforms: Cross-check ratings on JustDial, Sulekha, and MouthShut.

4. Look for Consistency: Genuine companies have consistent ratings across different branches.

5. Ask for Written Quotation & Survey: It avoids disputes later.

Conclusion

When it comes to choosing packers and movers in Mumbai with the best customer reviews, the Original Agarwal Packers and Movers – Bade Bhaiya | DRS Group stands unmatched.

From their decades-long legacy and award-winning innovations to customer-centric service and nationwide recognition, they have proven why millions of Indians trust them with their most valuable belongings.

If you’re planning a move — whether local, domestic, or international — choose the brand that has built its name on reliability, safety, and customer delight for over four decades.

✅ Trust Bade Bhaiya. Move with Confidence. Move with Agarwal Packers and Movers.

FAQs – Packers and Movers in Mumbai

Q1. Which packers and movers in Mumbai have the best customer reviews?
A. The Original Agarwal Packers and Movers – Bade Bhaiya | DRS Group are rated among the best by customers for reliability, safety, and transparent pricing.

Q2. How can I verify the authenticity of Agarwal Packers and Movers in Mumbai?
A. Check the official logo with “Bade Bhaiya” and “DRS Group,” verify contact details on https://www.agarwalpackers.in/, and avoid lookalike names.

Q3. What do customers appreciate most about Agarwal Packers and Movers?
A. Professional behavior, secure packaging, on-time delivery, and real-time tracking are the most praised aspects.

Q4. Do they provide local shifting within Mumbai?
A. Yes, they offer door-to-door local shifting services across all major Mumbai localities, including Thane, Navi Mumbai, and Andheri.

Q5. What kind of vehicles do they use for transportation?
A. They use customized GPS-enabled lockable trucks, Chapp Vans, and Double Home Carriers for safe transport.

Q6. Are their services insured?
A. Yes, all relocation services include optional transit insurance for goods protection during transport.

Q7. Can I get an instant quote online?
A. Absolutely. You can get a free quote by visiting their website and filling out the online survey form.

Q8. Do they offer international shifting from Mumbai?
A. Yes, with 40+ international partners, Agarwal Packers handle door-to-door global relocations efficiently.

Q9. What is the average rating of Agarwal Packers and Movers Mumbai?
A. Their Google rating is approximately 4.6/5, based on thousands of satisfied customer reviews.

Q10. How early should I book my move?
A. It’s recommended to book at least 7–10 days in advance, especially during weekends or month-end rush.